Popular Services

Help! I have an IT question or problem and need assistance.


Students and scholars request changes to their I-20 (F-1) or DS-2019 (J-1)


Request access to Banner, Cognos, Raiser's Edge, Salesforce, Student Success Network (Starfish), Tableau, VPN, or Workflow.


Request access to University-provisioned software packages


Supervisor or "designee" complete for a UD employee who is separating or retiring from the university.


Application for family & medical leave, military or staff personal leave of absence requests.


Request access to UD systems / resources for non-employees.


Submit Service Catalog changes, add and remove technicians, report errors or submit a general question about using TeamDynamix.


Submit this form if you are leaving the University permanently or taking a temporary break


Submit an IT project or operational request.


Request approval for a contract.


Request a chart element request.


Submit a contract for an assistantship for a graduate student.


UD staff employee submit if you are voluntarily separating from the University


Report a student employment hire.


Staff members use to request a remote work and/or flexible work schedule.


Supervisors use to initiate HR review of a promotion or a direct appointment request.


Request your veteran affairs educational benefits certification.


Request for changing marital status, gender identity, legal sex, personal email, or chosen or legal name.


Request assistance with telephones, voicemail, phone menus, and Contact Center call distribution


Receive instructions for processing your department’s disbursement of cash payments, reimbursements, awards, and gifts in accordance with IRS and university guidelines


Request your Advancement communication project here (events, email, digital graphics, print, mail, and web)


Request all new or replacement staff positions (excluding faculty, UDRI contract, or bargaining unit positions).