Popular Services

UDRI Help Desk Request

Information technology problem? Tell us about it!

IT General Help Request

Help! I have an IT question or problem and need assistance.

Remote Work and Flexible Work Schedule Policy

Staff members requesting a remote work and/or flexible work schedule should complete this form.

Software Request

Use this form to request access to University-provisioned software packages

System Access Request

Use this form to request access to Banner, Cognos, Raiser's Edge, Salesforce, VPN, or Workflow.

Termination Personnel Action Form (PAF)

Complete this form if you are the supervisor or "designee" of a UD employee who is separating or retiring from the University.

Tuition Assistance for Dependent Child or Spouse

Request tuition assistance application for dependent child or spouse.

Voluntary Resignation Form

Complete this form if you are a UD staff employee voluntarily separating from the University.

Confidentiality Agreement

Use this form to complete UD’s Confidentiality Agreement for access to enterprise systems.

Chart Element Request

The purpose of this service request is to capture all of the information needed to successfully perform a chart element request.

Contract Routing and Approval

The purpose of this service request is to capture all of the information needed to route and get approval for a contract.

IT Project Request

Submit an IT project or operational request.

Self-Disclosure of Positive COVID-19 Test Result

If you have been diagnosed with COVID-19, use this form to report the diagnosis to the University for isolation and contact tracing purposes.

Employee Quarantine / Isolation COVID-19 Symptoms Check-In

Employees should use this form to report COVID-19 symptoms on their final day of quarantine / isolation.

MarComm - Workflow Request

Use this all-in-one service to create all the requests needed from a communication project

TeamDynamix Request

Submit Service Catalog changes, add and remove technicians, report errors or submit a general question about using TeamDynamix.

Account Extension Request

Use this form to request a UD computing account be temporarily extended.

Google Shared Mailbox / Calendar Request

Request creation of / changes to a shared Google mailbox or calendar

BWISE Program

Business Wisdom through International, Service and Experiential Education (BWISE)

IT Equipment Disposal

Use this form to request pickup and disposal of UD-owned IT equipment.

IT Task

Request IT Task

Non-Employee Personnel Action Form (PAF)

Request access to UD systems / resources for non-employees.

CostPoint System Requests and Issues

Use this form to make requests or report issues related to CostPoint.

Institutional Review Board (IRB) D-2 Fast-Track Survey/Interview Application

Use this form if you wish to conduct anonymous paper surveys, confidential online surveys, or non-sensitive interviews using only adult subjects. This application form may NOT be used if the research is sponsored with federal funds, if prison populations are used, if compensation is involved, or if minors under the age of 18 are involved.

Mobile Device Request

Use this form to request a University-sponsored device or to make a change to an existing device.