Campus Phones

Campus phone functionality, user manuals and diagrams, voicemail functions and usage.

Categories (3)

Desk Phones

Articles on using your UD desk phone.
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Softphones

A softphone is a software-based phone that extends your UD desk phone to your computer or mobile device. UD offers two softphone solutions:

Avaya Agent Desktop is for Contact Center agents managing a departmental phone queue.

Avaya Workplace is for an individual employee who wants to answer their personal UD phone line from another device.
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Voicemail

Articles on using voicemail commands and features.
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Articles (11)

Pinned Article Campus Phone Quick Start Guides (PDF)

Pinned Article Campus Phone Recommendation Guide

Pinned Article What is Avaya?

Adding a New Contact

Call Forwarding

Dialing Instructions for Campus Phones

Putting a Call on Hold

Transferring a Call

Using the Call History Feature

Using the Conference Call Feature

Using the Send All (Do Not Disturb) Feature