Campus phone functionality, user manuals and diagrams, voicemail functions and usage.

Categories (3)

Avaya Soft Phone Solutions

Soft phone solutions are used to answer and place phone calls from a device other than your UD desk phone (e.g., a computer or smartphone).

If you're a Contact Center agent managing a departmental phone queue, see instructions for Avaya Agent Desktop.

If you're an individual employee who wants to answer your personal UD phone line from another device, see instructions for Avaya Workplace.

Phone Manuals

Links to UD specific Avaya VoIP phone manuals.


Articles on using voicemail commands and features.

Articles (12)