Communication & Collaboration Tools

UD Google Apps, Porches and other supported software

Categories (3)

Conferencing Services

Phone, web and video conferencing tools

Articles (16)

Accessing Project Info in UD’s Service Catalog

Learn how to check the status of project requests submitted through UD's Service Catalog and how to access and navigate through Project Workspaces.

Adobe Sign at UD

Adobe Sign is a product for preparing and sending documents for e-signatures. Discover how to access and use this application through in-depth instructions and training resources.

Banner and Time Reporting Guides

View in-depth, step-by-step documentation on a variety of Banner topics including Cognos Reporting and more.

Box at UD

Box is UD's enterprise tool for secure cloud file storage. Learn how to access and use your account.

Creating Files in Adobe Sign

Discover how to turn physical forms into digital files with Adobe Sign. Also learn how to transform Microsoft Word, JPG, and PNG files into PDF documents.

Creating Porches Announcements

View in-depth instructions on creating, unpublishing, and deleting Porches announcements through Cascade - UD’s web content management tool.

The service has been discontinued. This article provides alternative solutions for document sharing.

FoxIt PhantomPDF at UD

FoxIt PhantomPDF is a PDF creation and editor tool that is similar to Adobe Acrobat Pro. View instructional videos, sign up for training webinars and access FoxIt quick guides, user manuals and knowledge base.

Mapping the Z Drive for Banner Uploads and Downloads

Learn how to map a shared drive (drive letter Z) to your local computer for Banner file uploads and downloads.

Moving Personal Novell Files to Box

UD’s Novell file storage will be decommissioned on 6/1/21; this article provides information about moving personal Novell files.


Porches, a digital gathering place that provides tools for personal, educational, and business needs, is available to UD faculty, staff, and students.

UD-Licensed Software

Learn about general use and academic software options that help UD faculty, staff and students accomplish their academic and work related tasks.

Web Content Services

Read about UDit supported web tools and services and find the one best-suited for the information you want to share.

Working Remotely

View best practices and recommendations for remote work preparation and implementation.

Working Remotely with Avaya Agent Desktop

The Avaya Agent Desktop is used to remotely answer phone calls from a University computer. This article provides step-by-step procedures for troubleshooting the Avaya Agent Desktop login process while working remotely.

Working with HEIC Files

Learn about the HEIC file extension (commonly used by iOS devices) and how to view and convert the file format on a Windows PC into a usable format for systems such as Runway.