IT Services

Computing tools and resources available to UD students, faculty and staff.

Categories (12)

Accounts & Access

Change UD computing account display name, password, or 2FA settings. Request access to Banner and Cognos.
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Classroom & Conferencing Support

25Live, Zoom, classroom technology, and Dayton Regional Cyber Range
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Computers, Printers & Accessories

Computer setup, printer services, asset tags, equipment disposal and repurposing
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Content Publishing Tools

Request a blog, Google Site, Google faculty website, or access to publish Porches announcements.
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Data Collection & Reporting

University data reporting requests, access to Cognos folders, Qualtrics Groups for web-based surveys
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E-Commerce

TouchNet Marketplace (uPay or uStore) requests, TouchNet E-Commerce User Agreement
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Email & Calendar

Request a Google Group or Google shared mailbox / calendar
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File Storage

Services for Box file storage including group and folder requests
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Network & Connectivity

IT infrastructure, network drop, or security equipment requests
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Phones

Voicemail password reset, forwarding voicemail to email, University mobile devices, and Avaya Workplace
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Software Downloads, Management & Support

Request UD-licensed software & application add-ons. Report Banner & CostPoint issues.
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General Help

General IT and TeamDynamix support, IT project requests, and non-emergency support for SBA classrooms
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