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IT Services
IT Services
Computing tools and resources available to UD students, faculty and staff.
Categories (12)
Accounts & Access
Change UD computing account display name, password, or 2FA settings. Request access to Banner and Cognos.
Classroom & Conferencing Support
25Live, Zoom, classroom technology, and Dayton Regional Cyber Range
Computers, Printers & Accessories
Computer setup, printer services, asset tags, equipment disposal and repurposing
Content Publishing Tools
Request a blog, Google Site, Google faculty website, or access to publish Porches announcements.
Data Collection & Reporting
University data reporting requests, access to Cognos folders, Qualtrics Groups for web-based surveys
E-Commerce
TouchNet Marketplace (uPay or uStore) requests, TouchNet E-Commerce User Agreement
Email & Calendar
Request a Google Group or Google shared mailbox / calendar
File Storage
Services for Box file storage including group and folder requests
Network & Connectivity
Request network drops, go.udayton.edu redirect links, or changes to firewall configuration.
Phones
Voicemail password reset, forwarding voicemail to email, University mobile devices, and Avaya Workplace
Software Downloads, Management & Support
Request UD-licensed software & application add-ons. Report Banner & CostPoint issues.
General Help
General IT and TeamDynamix support, IT project requests, and non-emergency support for SBA classrooms
Additional Resources
Popular Services
UDRI Help Desk Request
IT General Help Request
Remote Work and Flexible Work Schedule Policy
Software Request
System Access Request
My Recently Visited Services
System Task
Google Faculty Websites
System Access
Staffing Update
Appeal the denial of your medical withdrawal request
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