IT Services

Computing tools and resources available to UD students, faculty and staff.

Categories (12)

Accounts & Access

Change UD computing account display name, password, or 2FA settings. Request access to Banner and Cognos.

Classroom & Conferencing Support

25Live, Zoom, classroom technology, and Dayton Regional Cyber Range

Computers, Printers & Accessories

Computer setup, printer services, asset tags, equipment disposal and repurposing

Content Publishing Tools

Request a blog, Google Site, Google faculty website, or access to publish Porches announcements.

Data Collection & Reporting

University data reporting requests, access to Cognos folders, Qualtrics Groups for web-based surveys

E-Commerce

TouchNet Marketplace (uPay or uStore) requests, TouchNet E-Commerce User Agreement

Email & Calendar

Request a Google Group or Google shared mailbox / calendar

File Storage

Services for Box file storage including group and folder requests

Network & Connectivity

Request network drops, go.udayton.edu redirect links, or changes to firewall configuration.

Phones

Voicemail password reset, forwarding voicemail to email, University mobile devices, and Avaya Workplace

Software Downloads, Management & Support

Request UD-licensed software & application add-ons. Report Banner & CostPoint issues.

General Help

General IT and TeamDynamix support, IT project requests, and non-emergency support for SBA classrooms