Computing tools and resources available to UD students, faculty and staff.

Categories (11)

Accounts & Access

Change UD computing account display name, password, or 2FA settings. Request access to Banner and Cognos.

Applications & Software

Request AI Tools & help, UD-licensed software & application support, software renewals, Banner, Salesforce and TimeClock Plus help.

Classroom and Meeting Space Support

Information about standard classroom and meeting space technology, software, and how to request support.

Computers, Printers, & Accessories

Computer setup, printer services, asset tags, equipment disposal and repurposing

Digital Content

Request a blog, Google Site, Google faculty website, or access to publish Porches announcements.

Email & Calendar

Request a Google Group or Google shared mailbox / calendar

File Storage

Services for Box file storage including group and folder requests

IT Professional Services & General Help

General IT support, IT communications, documentation, project management, service management, training, and outreach.

Network, Audiovisual, Security Systems & IT Infrastructure

Audiovisual, IT infrastructure, network & telecom security solutions

Phones

Voicemail password reset, forwarding voicemail to email, University mobile devices, and Avaya Workplace

Reporting & Data Collection

University data reporting requests, access to Cognos folders, Qualtrics Groups for web-based surveys