Tech Help

Whether you're a student, staff, or faculty member, this resource provides solutions to your common technical questions.  Can't find what you are looking for? The IT Service Center is here for you.

IT Service Center – Summer Hours

Call 937-229-3888
Visit William S. Anderson Center 28 ([map])
Walk-in Hours
Mon–Fri: 8:30 AM – 4:30 PM
Phone Support Hours
Mon–Thurs: 8:00 AM – 9:00 PM
Fri: 8:00 AM – 5:00 PM
Online Support
Submit an IT General Help Request ticket (quicker than email)

 

Get Help - IT Service Center

Need IT help? The IT Service Center is here for you! Find our hours, location, contact information, and knowledge base resources.

Service Catalog

If you're looking for technology support and services at the University of Dayton, your first stop should be UD's Service Catalog.

Password Self Service

Need help with your password or security questions? Get quick solutions and helpful tips here.

Enroll in 2FA / Duo

Secure your UD account with 2FA. Learn how to enroll, manage devices, and protect your access to systems like Porches and UD Gmail.

Connect your devices

Get connected! Find instructions for secure Wi-Fi, plus info on gaming devices, guest access, and our smart devices policy.

Register a device

Connect your gaming devices to UD's network. Register your MAC address, review the online gaming policy, and troubleshoot issues.

Mobile Apps

Manage campus life on the go! GET Mobile gives you access to your campus card, dining options, door access, and essential UD info.

Printing

Learn how to connect to UD's Multi-Function Devices (MFDs), where to find them, and manage your printing costs.

Software

Find the software you need at UD. Learn about personal and UD-owned devices, licensing terms, and antivirus protection.

Phish Alert

Report phishing attempts and suspicious messages. Use the Phish Alert button to protect yourself and the UD community.

Canvas

UD's learning management system (LMS). Access your account and Canvas support resources.

IT Training Resources

Explore self-paced, just-in-time online training options for commonly used IT applications at the University of Dayton.
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