Working Remotely

Are you an instructor looking for help moving your course online? Visit UD's Keep Teaching resource site >>

Are you a student looking for tools to help navigate your online classes? Visit UD's Keep Learning resource site >>

Get ready to work remotely

Using a UD-provided laptop is the best option for working remotely. However, if you don’t have a UD laptop and need to use your personal computer, follow these steps to prepare. Don’t forget to do a test-run to make sure your equipment works as expected.

Remember, even though you’re working remotely, you’re not alone. If you need help, contact your unit IT or visit

Are you ready to work remotely?

1. Think about the files and applications you’ll need to access from home. If you require access to Banner INB, Cognos, or Avaya Contact Center, you may need to set up a Remote Access (VPN / VDI) connection.

2. Ensure that your personal computer is updated and secure. Check that you're running the most current versions of your operating system and software (including anti-virus).

3. Set up a device that you have access to remotely for 2-factor authentication.

4. Gather everything else you’ll need to be productive. Will you need a headset or webcam for videoconferencing? Power adapters for your laptop? Important work files?

Resources for working remotely

Log into your email and calendar

Access your UD Gmail account from any web browser by logging in at

Forward calls from your UD phone

Before you leave the office to work from off-campus, set up Call Forwarding to send incoming calls from your desk phone directly to another phone line (like your home or cell phone).

Alternately, you can leave your phone as-is and use this form to request your voicemails be forwarded as audio files to your UD email account. You may also want to set a temporary out-of office message

Access commonly-used applications

Most campus systems are cloud-based and accessible remotely from your web browser, including G-Suite (i.e., email, calendar, Google Drive), Porches, many self-service Banner tools, and Isidore.

If you need access to Banner INB, Cognos, or Avaya Contact Center from off-campus, you'll need to configure your computer to access these resources through a Remote Access tool like a Virtual Private Network (VPN). Setting up a Remote Access (VPN / VDI) connection >>

Download supported software for your personal computer

UD is licensed to provide access to Microsoft Office for your home computer.  Learn more about UD-licensed software >> 

Access your files remotely

Shared and personal files can be accessed through Google Drive ( or your UD Box account (

Host an online meeting

  • Zoom conferencing: Zoom web and videoconferencing is a quick way for students, faculty and staff to meet online.

Setting up Zoom Google Calendar integration >>

NOTE: If you are a 2U faculty or student, Zoom Google Calendar integration doesn't currently work. Continue to schedule Zoom meetings through your 2U Zoom account, as usual. 

Learn more about using Zoom at UD >>

  • Google Meet: G-Suite's integrated web conferencing

Google Meet Training and Help >> | Google Meet Cheat Sheet >>


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Article ID: 100491
Tue 3/10/20 11:11 AM
Fri 7/23/21 2:36 PM