Telephone Services Request

Service Overview

Use this form to request assistance with any of the following UD telephone services:

  • Telephones - Add, move, or remove a UD desk phone. Install a “soft phone” to allow your Android, iOS, MacOS or Windows device to send and receive calls while displaying your UD office phone number.
  • Voicemail - Reset a forgotten voicemail password, have a copy of voicemail messages sent automatically to an email address as an audio file, or assign a voice mailbox to a new owner
  • Menus - Add or edit menu options for a phone line (e.g., press 1 for billing, press 2 for technical support, etc.). This feature is also sometimes referred to as an auto attendant, an automated phone system or a digital receptionist.
  • Contact Center - Manage call distribution for “call center” operations, including adding and managing agents and supervisors.

Available To

  • Faculty
  • Staff
  • Students

Related Articles

Campus Phones

 
Request Service

Details

Service ID: 52197
Created
Thu 6/9/22 8:32 AM
Modified
Wed 1/18/23 10:36 AM