Personal Distribution Lists
Even though voicemail users are not able to send a blanket distribution list to all voicemail users, users can create up to nine personal distribution lists (each name = 1 digit). Each list can contain up to 99 entries.
A personal distribution list can contain all of the same types of addresses to which one can send a composed message, except to other personal distribution lists. All entries should be 5 digits long, the same as our on-campus extensions.
Create a personal distribution list
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While logged in to your mailbox, press 8 5
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To play your lists, press *
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You will be prompted to enter the distribution list number you wish to review followed by the # sign. (Numbers are 1- 9)
- The system will tell you if you have entered a number that has no entries.
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Choose a digit from one to nine to name your distribution list
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Enter it, then press #
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Press 5 to start entering addresses/extensions into the list
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Enter the first address/extension, then press #
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Continue to enter addresses/extensions, pressing # after each one
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To cancel a number if entered wrong, press 0 #
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When the list is complete, press #
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When you are finished, press 4 to return to your messages
Play, edit or delete a personal distribution list
After you create a personal distribution list, you can play it to hear all the addresses, add to it, delete it, and search for addresses in the list.
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While logged in to your mailbox, press 85
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Enter the distribution list number, then press #
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To play the contents of the list, press 2
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To add addresses to the list, press 5, - Enter each address, then press #. When the list is complete, press #.
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To delete THE ENTIRE LIST, press 76
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To search for an address in the list so you can add it or delete it, press 6
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Enter the address, then press #. A system message will advise you if the address/extension is in the list
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If it is not already there, you can add it by pressing 5
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If the address is already in the list, you can delete it by pressing 76
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When you are finished, press 4 to return to your messages
Name addressing
Phone numbers or extensions can be entered by spelling a person's name on the telephone keypad instead of entering a number
Name Addressing can be used for:
To Address By Name
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When the Avaya Aura system message prompts you for a mailbox number, enter the Name Addressing prefix, 6 0
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Spell the last name, then the first name
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For Q, press 7
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For Z, press 9
For example, to reach Quinn, Bob, dial 78466262.
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If you don't know the complete name, enter the first few letters, then press #
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Select from the list of possible matches for the name
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You can stop spelling the name as soon as the system announces a match. You do not have to press #
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The message is automatically addressed with the mailbox number for this name
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If the name is part of a list of addresses, continue to enter addresses
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When you are finished, press # to end the list
Special Message Handling
Tags
When a message is created, special tags are available to the sender that will tell the voice mail system exactly how the message is to be handled. A message is tagged BEFORE sending it. Multiple tags can be used on one message. These tags can be removed and changed before the message is actually sent.
NOTE: All messages are handled as "Standard" unless otherwise setup by the user
Message Tag Options
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Standard - No special handling is setup
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Urgent - These messages are announced when the user logs in. These messages also have a higher priority and will be sent before a standard message if they both are initiated at the same time
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Private - Private messages cannot be forwarded to another user
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Timed Delivery - Messages can be tagged to be sent at a specific time on a specific date
How to Tag a Message
After composing a message or calling and leaving a message, press 7 0
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Choose the message tag option
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For Urgent Delivery, touch 1
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For Private Delivery, touch 4
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For Timed Delivery, touch 6 (See below)
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To send the message, press 7 9
Timed Delivery
For timed delivery, press 7 0 6
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Enter the month, followed by # If current month, day or time, press ONLY #
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Enter the day, followed by #
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Enter the Hour, Minutes, followed by #
Press 1 for a.m. or 2 for p.m.
To SEND, press 7 9
Samples:
For delivery at 8:30 a.m. on February 14
Month 2 #
Day 14 #
HourMinutes 830 # 1