What does Mobile Device Management (MDM) do?
While mobile devices support security features, many users embed passwords for email and other services and forgo device passwords. In the case of loss or theft, someone could easily access information from the device -- including sensitive or confidential University data.
To reduce this risk, UD uses Mobile Device Management (MDM) tools to enforce the following security standards on all UD-owned devices:
- Device password (the password requirement may also extend to connected devices like smart watches)
- Data encryption
- Idle timeout
- "Jail break" monitoring
UD does NOT use Mobile Device Management software to monitor how you use your mobile device. The software does not collect logs of who you call, what you text, location, etc. Our priority is security; MDM software is installed simply to safeguard data in the event a phone is lost or stolen.
As outlined in UD’s Fair, Responsible and Acceptable Use policy: "the University does not, as a rule, monitor the content of materials transported over the University’s network or information posted on University-owned computers and networks, but reserves the right to do so” (for example, to address requests presented to us by Legal, HR and/or Public Safety). This is true concerning University-owned mobile devices as well.