Remote Access to Your On-Campus Office Computer

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Remote desktop allows you to connect to your UD computer from a computer at another location. For instance, if you're working from your home computer, remote desktop will let you connect to the computer sitting on your desk at UD. This is helpful if your UD computer has software installed that you don't have or aren't licensed to use from home. 

Using remote desktop requires two steps:

Step 1: Preparing your on-campus computer to accept a remote connection (Written directions)

Step 2: Preparing your home computer to establish a remote connection (Written or video directions)
 

NOTE: You will not be able to connect from a remote location unless you've completed step 1!


Step 1: Your on-campus computer needs to be prepared for a remote connection

Preparing your on-campus computer involves two steps: adjusting settings to enable remote access and noting your IP address, which you'll need to connect from home.
 

Contact the IT Service Center

  1. Contact the IT Service Center by calling 937-229-3888, emailing ITservicecenter@udayton.edu, or using the General Help Request Ticket Form
     
  2. In your request, please state that you need to access your on-campus computer remotely from home. The ticket will be routed to your support team, who will contact you to get everything set up properly.
     

Obtain your UD computer's IP address

Users will need to obtain their office computer's IP address in order to connect to the office computer from home.

  1. Open a web browser and go to https://www.google.com.
     
  2. Type What is my IP address in the Google search bar and press ENTER on your keyboard.
     
  3. The computer's IP address appears.
     
  4. Select and copy the IP address.

Step 2: Establish a connection to your on-campus computer from home

Video - Connecting to a Remote Desktop Using Omnissa Horizon Client

  1. Configure your remote computer to use UD's Virtual Desktop Infrastructure (VDI) and connect to Desktop Pool or Academic
     
  2. Open the Remote Desktop Connection program.
     
  3. When the program opens, click on Show options.
     
  4. In the space next to Computer: type (or paste) the IP address of the office computer.  See above - "Obtaining a computer's IP address".
     
  5. In the space next to Username: type the University username followed by @adws. For instance: rflyer1@adws
     
  6. To adjust other connection settings (e.g. screen size, login information, availability of local hard drives/printers, keyboard/sound behavior) click Options before clicking Connect.
     
  7. In the Log on to Windows dialog box, type the password you use to log into the office computer. (On shared computers, this may be the shared account login. On single user computers this should be your University Password).
     
  8. To end the connection, click on the Remote Desktop Connection window. Then click Start and Shut Down.
     
  9. In the Shut Down Windows dialog box, choose Log Off [username] from the drop-down menu.
     
  10. Click OK.

Details

Details

Article ID: 101533
Created
Mon 3/16/20 3:20 PM
Modified
Fri 8/7/26 8:55 AM