If an email account has been delegated to you for administrative or other official purposes, you can access it directly through your UD Gmail account.
NOTE: The Gmail function allowing users to delegate Gmail accounts from mobile devices is not available for University accounts.
- Log in to your UD Gmail account.
- Click your profile icon (your initial or profile picture) in the top right corner of the Gmail interface.
- Select the delegated account.
- Gmail opens the delegated account in a new tab. However, the following features are not available in delegated accounts:
- Google Chat
- Calendar, Docs/Drive, and Sites
If you do not see the mailbox:
- Refresh your Gmail tab or sign out and back in to your UD Gmail account.
- Click Add another account, type in the email address of the shared mailbox, and click Next. A new tab opens.
- Refresh this window, click on your profile image at the top right. In the list of mailboxes should be the mailbox you just added.
- It may take up to 24 hours for the shared mailbox to appear.
NOTE: If the shared mailbox needs an associated Google Calendar, calendar access must be delegated separately after submitting a
Google Shared Mailbox / Calendar Request form. Once set up, the calendar will appear under
My Calendars or
Other Calendars in Google Calendar.