Respondus LockDown Browser & Monitor Instructions (Students)

Summary

Instructions for completing Canvas Quizzes that require LockDown Browser OR LockDown Browser + Webcam.

Body

VIDEO: Introduction to Respondus LockDown Browser for Students (3 min.)

Respondus is an online proctoring solution to enhance the integrity and security of assessments created and given in Canvas and ensure a fair testing environment for all students. 

If Respondus is required for a Canvas Quiz you’ve been assigned to complete, you’ll see one of the following phrases in the Quiz title: 

  • Requires Respondus LockDown Browser: You must complete the assessment through the LockDown Browser
  • Requires Respondus LockDown Browser + Webcam: You must complete the assessment through the LockDown Browser and will be recorded via webcam. 

Taking a Canvas Quiz that Requires Respondus LockDown Browser
Taking a Canvas Quiz that Requires Respondus LockDown Browser + Webcam

Taking a Canvas Quiz that Requires LockDown Browser

Before you begin, make sure you:

  • Are using a desktop or laptop computer (NOT a phone or tablet)
  • Have the ability to download software on your computer
  • Have closed all other browsers and applications on your computer

Preparing your Computer
Completing a Canvas Quiz with LockDown Browser
Getting Help

Preparing Your Computer to use LockDown Browser

Before you begin, make sure you:

  • Are using a desktop or laptop computer (NOT a phone or tablet)
  • Have the ability to download software on your computer
  • Have closed all other browsers and applications on your computer

STEP 1: Download and Install LockDown Browser for University of Dayton

A few things to know about downloading the Lock Down Broswer:

  • If you previously installed Respondus LockDown Browser for use at another school, you’ll need to delete it and re-install from the links above. 
  • After installation, you'll need to launch the LockDown Browser from your computer desktop, navigate to canvas.udayton.edu, and log in with your UD credentials.
  • Screen recording extensions such as Screenify must be disabled before installation.
  • If you're prompted for administrator credentials upon installation and launch, and your computer username and password doesn't work, you're likely using a company or library computer that you don't own. Either contact the computer owner / help desk for administrator credentials or try again on a computer on which you have administrator rights (i.e. the ability to install software). 

STEP 2: Complete a practice assessment using LockDown Browser
Your instructor should provide a non-graded assessment with unlimited attempts using LockDown Browser so you can practice using this browser before completing a graded assessment.

Completing a Canvas Quiz that Requires Respondus LockDown Browser

Before you begin:

  • Clear your workspace of all prohibited materials (e.g., books, papers, other electronic devices)
  • Confirm the testing time limit and make sure you’ve allocated enough time to complete it.
  • If the computer, internet connection, or location is different from what you tested in LockDown Browser’s "System & Network Check", run the checks again before starting the Canvas Quiz

Completing the Canvas Quiz:

  • Launch LockDown Browser
  • Navigate to canvas.udayton.edu and login with your UD username and password
  • Navigate to the Canvas assessment you need to complete
  • Remain at your computer for the duration of the test
  • Do not exit the test until you’ve completed and submitted all questions

Taking a Canvas Quiz that Requires LockDown Browser + Webcam

Preparing your Computer
Completing a Canvas Quiz with LockDown Browser + Webcam
Getting Help

Preparing Your Computer to use LockDown Browser + Webcam

Before you begin, make sure you:

  • Are using a desktop or laptop computer (NOT a phone or tablet)
  • Have the ability to download software on your computer
  • Have closed all other browsers and applications on your computer
  • Have a working webcam

STEP 1: Download and Install LockDown Browser for University of Dayton

If you previously installed Respondus LockDown Browser for use at another school, you’ll need to delete it and re-install from the links above. 

STEP 2: Confirm you have a functioning webcam
Both integrated and USB webcams are acceptable. 

STEP 3: Complete a practice assessment using LockDown Browser
Your instructor should provide a non-graded assessment with unlimited attempts using LockDown Browser so you can practice using this browser before completing a graded assessment.

Completing a Canvas Quiz that Requires Respondus LockDown Browser + Webcam

Before you begin:

  • Choose a location where you feel comfortable being video recorded
  • Clear your workspace of all prohibited materials (e.g., books, papers, other electronic devices)
  • Confirm the testing time limit and make sure you’ve allocated enough time to complete it.
  • If the computer, internet connection, or location is different from what you tested in LockDown Browser’s "Webcam Check" and "System & Network Check", run the checks again before starting the Canvas Quiz

Capturing an acceptable webcam video:

  • Avoid wearing baseball caps or hats with brims
  • Place your computer on a firm surface (NOT your lap, a bed, or any other easily movable surface)
  • Avoid readjusting the tilt of the screen once the webcam setup is complete
  • Take the exam in a well-lit room and avoid backlighting (e.g., sitting with your back to a window)

Completing the Canvas Quiz:

  • Launch LockDown Browser; you may be prompted to complete additional configuration steps if webcam recording is required
  • Navigate to canvas.udayton.edu and login with your UD username and password
  • Navigate to the Canvas assessment you need to complete
  • Remain at your computer for the duration of the test
  • Do not exit the test until you’ve completed and submitted all questions
  • When the recording confirmation window appears, exit the LockDown Browser

Getting Help

If you encounter problems with Respondus LockDown Browser and / or webcam:

  • Look for the Help Center icon located on the LockDown Browser toolbar. Use System & Network Check or Webcam Check to troubleshoot technical issues.
  • Contact Respondus Live Chat Support from the Help Center or within the "it's not working" troubleshooter.
  • Visit support.respondus.com to review Respondus support resources or submit a help request. 
  • Contact your instructor or the Center of Online Learning at onlinelearning@udayton.edu.
     

Details

Details

Article ID: 162680
Created
Tue 6/18/24 2:38 PM
Modified
Thu 9/12/24 9:03 AM