AirWatch Setup (Apple)

Setting up AirWatch on Apple (iOS) devices

UD's Mobile Device Management (MDM) service (currently AirWatch) installs a profile on your mobile device that configures and maintains basic security settings to help protect your privacy and the university's data. AirWatch is required on all University-sponsored devices.

AirWatch Security Features

After installing and configuring AirWatch, your device will:

  • Require a device passcode  

  • Time out after a period of inactivity and require a password to unlock it

  • Sync your email, contacts, and calendar appointments during the first few minutes after installation if email activation is supported on your device 

  • Check periodically to make sure it isn't rooted

  • Display the AirWatch app and the UDayton App Catalog

  • Perform otherwise as it did before you installed the MDM


Step 1: Download the AirWatch Agent app on your iOS device

NOTE: AirWatch requres that your device is running iOS 9.3.5 or later.

In the App Store, search for the "AirWatch Agent" app and tap the cloud icon or Get to download.

STEP 2: Enroll in Airwatch Device Management

  1. Open the AirWatch Agent app

  2. Select "Email Address" as your authentication method.

  3. Enter your UD email address; tap Next

  4. Select your division from the drop-down list; tap Done and Next

  5. Enter your UD username and password; tap Next

  6. Select ownership for your device: choose "Corporate - Dedicated" if the device is owned by UD or "Employee Owned" for BYOD devices; tap Continue

  7. On the Enable Device Management page, tap "Redirect & Enable" at the bottom of the screen

  8. Tap Allow to display your configuration profile

  9. When the Install Profile page displays, tap Install (if prompted, enter your phone’s passcode)

  10. A warning message about device management displays; tap Install

  11. Tap Trust on the Remote Management pop-up

  12. When the profile has finished installing, the Profile Installed page displays; tap Done

  13. Open the AirWatch Agent; you should see an “Authentication Complete” message. Tap Done

  14. If prompted to allow the Airwatch Agent to send you notifications, tap Allow

  15. Enter a passcode for the airwatch app; tap Create 

  16. Information about your device displays; you can navigate away from this page


Step 3: Set a passcode for your device

If you do not already have a passcode, you will be prompted by AirWatch to set one within 60 minutes after your device is enrolled in MDM. 


Step 4: Set your email password and activate your email

When you enroll in MDM, your @udayton email is configured on your device. However, you may need to set your email password.

  • On the home screen, tap the Mail app to activate your UDayton email; this may take a few minutes the first time.

  • If prompted, enter the password for your UDayton email and tap OK.

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Article ID: 57327
Mon 7/16/18 11:12 AM
Wed 4/17/19 2:00 PM